RICA or the Regulation of Interception of Communication Act is a new law that has been passed by the South African government that makes it compulsory for everyone to register all new and existing cellphone numbers.

As a RICA Agent your responsibility is to RICA a SIM card to a customer, this must be completed face-to-face.  You will require their full name, surname, Identity number or passport number and a physical address.

(Make sure you have the subscriber’s name, surname, physical address, I.D. Number or Passport number, before you start the RICA Process)

• Dial *130*7422#
• Choose option 1 = Register
• Choose the network
• Choose option 2 = Sim Card No.
• Follow the on-screen instructions

• Go to https://online.smartcall.co.za
• From your SmartRICA number Dial *130*678*23#
• An OTP (One-Time-Pin) will be sent to you
• Login with your Smartload cell number and the OTP
• Capture the required information on the screen

• Download the SmartRICA App from Play Store – Click Install
• Complete the Register questions :    

Smart Cell Number

Four-digit Smart Pin (Smartload PIN)

Enter App Password

Confirm App Password

• Click on GET OTP
• Click Register
• Enter Password
• Click Login
• Follow the on-screen instructions

• (Make sure you have the subscriber’s name, surname, physical address, I.D. Number or Passport number, before you start the Change of Ownership Process)

   

  • Dial *130*7422#
  • Choose option 3 = Change Ownership
  • Choose the network
  • Enter the cell number.
  • Follow the on-screen questions.

• RICA the PAV starter pack using *130*7422# or online www.smartcallonline.co.za or download the SmartRICA App.
• We pay promo support to agents for acquiring Real Customers ( customers who continue to use a PAV sim card).
• The networks and PAV Telecoms have different activation criteria for different starter packs.
• Promo support is paid for real customers.
• Ts & Cs apply.

• Dial *120*5687# (LOTS)
• Download the My PAV App https://pav.inspirze.com/appstore, register and login

• For Vodacom, payment is between the 6th and 9th of every month
• For MTN, Cell C and Telkom Mobile, payment is between the 22nd and 25th of every month
• Activation payment is transferred into your Smartload Account, which you can access by dialing *130*678#
• You will receive an sms advising you of the amount and for which network you have been paid.

• Cash Out with Smartload and FNB e-wallet

  You can cash out your Smartload promotional support using the Smartload FNB e-Wallet option. A RICA Agent will need to register for Smartload FNB e-Wallet via Smartload first.

  STEP 1: 1st process Registration:
  • Dial *130*678#
  • Select Option 5) cash out
  • Select Option 1) Register
  • Capture details ID number, Name, and Surname
  • RICA Agents using a passport will be directed to www.smartcallonline.co.za to capture their details.

  STEP 2: 2nd process cash out: Cash out after Registration
  • Dial *130*678#
  • Select Option 5) cash out
  • Select Option 2) Cash out
  • Enter Smartload Pin
  • Enter Amount
  • RICA Agent will receive SMS advising to dial *120*277# FNB (Agent will need airtime to dial this code)

  STEP 3: 3rd process:
  • Dial *120*277#
  • RICA Agent will be requested to create a 5-digit code for the e-Wallet
  • After creating a 5-digit code the below options will appear
  • Always select option 2)
  • Enter the 5-digit PIN.
  • The cash out funds will show.
  • To be able to withdraw the funds select get Cash.
  • ATM PIN will be given. ATM PIN expires after 4 hours.

• You need your S.A. Identity Book or a Passport and proof of residence
• A PAV RICA Agent will create you as a Smartcall RICA Agent.

REQUIREMENTS:

• a photo of your ID or passport
  a photo of your face only, holding your ID or passport next to your face
  a photo of your proof of address
  the phone number that you will be using to RICA with
• Please note that these photos must be good quality, we must read all the information from the photos

WHERE TO SUBMITTED YOUR APPLICATION with IMAGES:

• Email information to info@pavtelecoms.co.za
• Upload your images here: https://bit.ly/42bpdM3
• WhatsApp your information to 073-421-7468

• Dial *130*678#
• Choose option 2 = Balance
• Enter your PIN = Last 4 digits of your cell phone number (advisable to change this).
• The on-screen display will show you your balance.

• Contact your PAV Distributor and place an order
• If you do not have a direct distributor, please contact our Call Centre on (011) 568-0320 or send a Please Call Me to 076-092-5983 or 060-569-4327.
• Order online https://bit.ly/3l88XLs